Partnership to help Pennsylvania Blue better answer the call
Wilkes-Barre, Pa.-based Blue Cross of Northeastern Pennsylvania has announced a partnership with a Massachusetts company to improve its member services call center. The insurer said it selected...
View ArticleWellPoint’s Richmond office to lose 50 IT positions
Health insurer WellPoint has announced that it will outsource its internal information technology help-desk functions, cutting about 100 jobs, including 50 in the Richmond area. The cuts will come at...
View ArticleCIGNA offers service 24/7 for its health customers
CIGNA has made its telephone customer service operations available 24 hours a day, seven days a week for members of its medical, dental and pharmacy health employee benefits plans. The Bloomfield,...
View ArticleGenworth Financial shifting positions in Virginia; 27 to lose jobs
Richmond, Va.-based Genworth Financial notified 85 employees this week that their positions were being eliminated, and the financial services company estimates that 27 of them will not find a job...
View ArticleConsumers prefer online enrollment for health care
A recent analysis shows that consumers of all ages choose to enroll in health plans online rather than through a call center. DestinationRx saw a 12% shift from call centers to online enrollment from...
View Article
More Pages to Explore .....